Departments

The Mayor and Council are the governing body of the Town of Georgina. The Mayor and Regional Councillor represent the interests of all Georgina residents regionally, as well as at the municipal level. They are guided by provincial legislation, which establishes policies by resolutions and bylaws.

The Chief Administrative Officer  (CAO) is the most senior member of staff for the Town of Georgina. They report directly to Council and work to implement Council’s direction and initiatives.

The Deputy Chief Administrative Officer (DCAO) supports the CAO and senior management in the implementation of Council direction and initiatives on corporate-wide matters with a focus on creating, implementing and enforcing internal controls and policies that will safeguard the Town’s financial assets. This department includes

• Finance
• Taxation Revenue
• Information Technology Services

The Community Services Department works to build a healthy community and promote active lifestyles. Our goal is to provide affordable and accessible recreation and cultural opportunities and experiences for all Georgina residents, ensuring that all recreation, parks and facilities are multi‐use, multi‐generational, accessible, inviting and responsive to the community’s needs. This department includes:

• Client and Cultural Services
• Facilities
• Parks
• Recreation Services

Development Services promotes well-managed growth and economic development and tourism through strategic land-use planning activities and marketing efforts. This department processes and makes recommendations to Council on various applications for residential, commercial, industrial and institutional development proposals; and reviews and approves the design and construction of roads, sanitary sewage disposal, drinking water supply, grading and stormwater management facilities and other infrastructure needed to support new development. The department is also responsible for the administration and enforcement of the Ontario Building Code as it relates to the construction or demolition of buildings and structures, and the installation and maintenance of on-site private sewage systems.

• Building
• Development Planning
• Development Engineering
• Planning Policy

Georgina Fire and Rescue Services is a composite fire service and is responsible for the delivery of fire protection, ice/water rescue, technical rescue, prevention, public education and code enforcement. The department is also responsible for leading and coordinating the Town's Emergency Management Plan. Georgina Fire and Rescue Services has three stations located in Keswick, Pefferlaw and Sutton.

Human Resources (HR) provides professional human resources services and supports the strategic direction and operational needs of the organization. It also provides leadership and consultation in the development of its people and the fostering of service excellence.

The Legislative Services division manages the legal and regulatory aspects of the Town including:

• The Municipal Law Enforcement Division is responsible for enforcement services by the Town.
• Office of the Clerk - The range of services provided through the Clerk’s Division include, but are not limited to:
  • Secretariat services for Council and Committees of Council; bylaw preparation
  • business, lottery and marriage licences
  • Statutory obligations under the Municipal Act, Planning Act, Development Charges Act, Ontario Heritage Act, Vital Statistics Act, Marriage Act, Municipal Elections Act, Freedom of Information Act, and other pieces of legislation
  • Officiating of marriage ceremonies, records management
  • Provision of Commissioner of Oaths services
  • Co-ordination and administration of certain legal files including land conveyances
  • Insurance and risk management
• Procurement Services

The Operations and Infrastructure  Department provides a wide range of Town services that residents receive every day. The department is responsible for the operation and maintenance of the Town’s municipal infrastructure including all municipal roads, drinking water distribution systems, wastewater collection and transmission, storm water systems, sidewalks, streetlights, and urban forestry. The department is also responsible for managing solid waste collection and recycling programs.

• Quality Management Support
• Fleet Services
• Asset Management and Technical Services
  • Condition Assessments
  • Pavement Management
  • Capital Planning
  • Asset Acquisition/Disposal/Transfer
  • Environmental Assessments/Feasibility Studies
  • Municipal Access Agreements/Utilities
• Capital Delivery
  • Major Water/Wastewater Projects
  • Major Road Reconstruction
  • Pavement Management Program Delivery
  • Minor Capital Programs
• Operations
  • Environmental Services
  • Roads
  • Water/Wastewater
  • Stormwater Management
  • Forestry Services
  • Winter Maintenance

Georgina Public Library operates under the authority of Ontario Public Libraries Act R.S.O. 1990, Chapter P.44, which defines the library's roles and responsibilities to the municipality and the province, and defines the services it is required to deliver. The act establishes the Library Board as the governing body, responsible for setting policies and directing the affairs of the Library.

Strategic Initiatives is responsible for a dynamic mix of corporate and strategic services, including oversight of the following: 

Corporate Communications

This division works with Council and staff to share information with the public about Town programs, services and events, along with emergency and crisis communications, through the Town of Georgina web page, e-news, social and print media.

Corporate Strategy and Transformation

This division leads key strategic initiatives including the Corporate Strategic Plan, Multi-Year Accessibility Plan, Climate Change Action Plan and supports health and wellness facility/services expansion in Georgina, along with the Affordable Housing and Homelessness initiative. Further, it manages broadband expansion and the Town's grant funding applications and administration.

Service Excellence

Otherwise known as Service Georgina, is the customer service arm at the Town, responsible for a number of frontline services through various channels (in-person, online and by phone), including client queries, supporting public service requests, recreation bookings, payment processing, parking passes and internal communications for departmental emergencies.

Contact us

Economic Development and Tourism 

Economic Development and Tourism is the division that works to strengthen and diversify the Town's economy. It has adopted a four-pillar strategy that focuses on the following key areas to fulfil this mandate:

• Investment attraction
• Business retention and expansion
• Tourism, arts and culture
• Supporting vibrant downtown areas

Support for special capital projects

The Strategic Initiatives division is also responsible for supporting special capital projects, most significantly the construction of the replacement Civic Centre.